What We Do

AI and IT services built for real results

From agentic AI implementation to 24/7 help desk, we cover every layer of your technology stack so you can focus on growing your business.

Primary Capability

AI & Digital Transformation

We help traditional Canadian businesses adopt AI to automate workflows, reduce costs, and stay competitive. From strategy to production, we bridge the gap between AI ambition and measurable results.

AI Strategy & Roadmapping

Assess AI readiness, identify high-ROI use cases, and build phased adoption plans aligned with your business goals and budget.

Agentic AI Implementation

Deploy task-specific AI agents that automate workflows across sales, support, finance, and operations with measurable ROI.

AI-Ready Data & Infrastructure

Audit and prepare your data foundations. 60% of AI projects fail without clean, accessible data. We make sure yours succeed.

AI Governance & Canadian Compliance

Frameworks for PIPEDA, the Workers for Workers Act, and responsible AI deployment with full transparency and human oversight.

Workforce AI Upskilling

Train teams to work alongside AI, not be replaced by it. Hands-on workshops and ongoing support for lasting adoption.

AI Cost Optimisation

Right-size models (SLMs vs LLMs), reduce compute spend, and measure ROI so every AI dollar delivers real business value.

Managed IT & Help Desk

24/7 Remote Support

Instant access to expert technicians for rapid resolution of IT issues and minimal downtime.

Endpoint Monitoring

Real-time health monitoring with automated patching to eliminate vulnerabilities proactively.

Asset Lifecycle

End-to-end hardware and software management from procurement through to retirement.

Documentation & Reporting

Structured IT reports for audits, service metrics, and industry compliance standards.

Core Capability

Advanced Cybersecurity

AI adoption demands airtight security. We build layered, enterprise-grade defences that protect every surface of your business, from endpoints to identities to cloud workloads.

EDR / MDR Solutions

Continuous endpoint detection and response with managed threat hunting and rapid incident response across all devices.

Defender for Cloud & Endpoint

Comprehensive Microsoft Defender integration across cloud environments, devices, and applications for unified security posture.

Multi-Factor Authentication

Required MFA across all accounts, significantly reducing the risk of unauthorised access and credential-based attacks.

Conditional Access Policies

Intelligent access controls that adapt based on user, device, location, and risk factors without hindering productivity.

Phishing Simulation & Training

Ongoing security awareness training with simulated phishing campaigns to strengthen your team's human defences.

Vulnerability Assessments

Systematic scans to identify security weaknesses in systems, networks, and applications, with proactive remediation.

Least Privilege

Strict access controls limiting users to only the permissions they need, minimising attack surfaces.

Role-Based Access (RBAC)

Permissions assigned by role, streamlining access management and reducing security overhead.

Zero Trust Architecture

Never trust, always verify. Every access request is fully authenticated and authorised before granting access.

99.99% threat detection accuracy with enterprise-grade endpoint protection

Cloud & Infrastructure

Cloud Migration

Seamless transitions to Microsoft 365, Azure, or Google Workspace with minimal disruption.

Azure AI Services & Copilot

Deploy Microsoft Copilot and Azure AI Services to bring intelligence into your everyday workflows.

Backup & Disaster Recovery

Resilient backup strategies ensuring systems and data remain available through any disruption.

VoIP, UCaaS & MDM

Modern communications and Intune/Jamf device management for secure, connected teams.

How We Work

01

AI & IT Assessment

We evaluate your technology stack, data readiness, and business processes to identify the highest-impact opportunities.

02

Strategic Roadmap

A phased plan covering AI adoption, IT improvements, and security hardening, tailored to your goals and budget.

03

Implementation & Support

We deploy solutions, train your team, and provide continuous monitoring so problems are caught before they affect your business.

04

Optimise & Scale

Measure results, optimise costs, and scale successful pilots across your organisation for maximum ROI.

Flexible Pricing

Your Model, Your Way

Per-user or per-site billingTailored to how your organisation is structured
Retainer-based supportUnlimited support with no per-call charges
ScalableGrows with you from 5 users to 500
Optional 24/7 on-callRound-the-clock availability add-on for critical environments

Included in Every Engagement

Unlimited ticketsNo caps on service requests, ever
Proactive monitoringContinuous monitoring + preventative maintenance
Security patchingAutomated updates to keep you secure and compliant
Strategic IT planningLong-term roadmap aligned with your goals

FAQ

Frequently asked questions

What is agentic AI and how can it help my business?

Agentic AI refers to AI systems that can autonomously perform tasks, make decisions, and take actions on behalf of your business. Unlike traditional chatbots, agentic AI can handle multi-step workflows such as processing invoices, triaging support tickets, qualifying leads, and generating reports. For Canadian businesses, this means automating repetitive work, reducing operational costs, and freeing your team to focus on higher-value activities.

How long does an AI transformation take?

A typical AI transformation follows a phased approach. An initial AI readiness assessment takes one to two weeks. A focused pilot project can be deployed in four to eight weeks. Scaling from pilot to production across multiple workflows usually takes three to six months. We build phased roadmaps so you see measurable ROI at every stage, not just at the end.

Do we need to replace our existing IT systems?

No. AI transformation builds on top of your existing infrastructure. We integrate AI tools with the platforms you already use, including Microsoft 365, Azure, SharePoint, and your line-of-business applications. Our AI-ready data and infrastructure service audits your current systems and identifies exactly what needs to be prepared, with no unnecessary replacements.

Is AI adoption safe and compliant in Canada?

Yes, when implemented with proper governance. We design AI deployments that comply with PIPEDA (Canada's federal privacy law), Ontario's Workers for Workers Act requirements around AI in hiring, and emerging provincial regulations. Our AI governance frameworks include data handling policies, bias monitoring, transparency requirements, and human oversight protocols.

What does an AI readiness assessment include?

Our free AI readiness assessment evaluates your current technology stack, data quality and accessibility, team capabilities, and business processes to identify where AI can deliver the highest return on investment. You receive a prioritised list of AI opportunities, estimated ROI for each, and a phased adoption roadmap. There is no obligation and no sales pressure.

Not sure where to start?

Book a free AI readiness assessment. We will evaluate your current setup and recommend exactly what makes sense. No obligation, no sales pressure.